Cancellation and Refund Policy
Cancellation and Refund Policy
1. Service Cancellation
- Clients can cancel services within 24 hours of booking. Once work has commenced, cancellations are not allowed.
2. Refund Policy
- Refunds are applicable only in the following cases:
- Service not delivered within the agreed timeline due to our fault.
- Duplicate payments.
- Errors in service scope that cannot be rectified.
3. Non-Refundable Cases
- Any partial work completed and delivered.
- Services delayed due to client-side issues such as lack of communication or necessary inputs.
- Paid advertising spend is non-refundable.
4. Refund Processing
- Approved refunds will be processed within 7-10 business days. Refunds will be credited via the original payment method.