exogenoustechnology.com

Privacy Policy

Cancellation and Refund Policy

1. Service Cancellation

  • Clients can cancel services within 24 hours of booking. Once work has commenced, cancellations are not allowed.

2. Refund Policy

  • Refunds are applicable only in the following cases:
    • Service not delivered within the agreed timeline due to our fault.
    • Duplicate payments.
    • Errors in service scope that cannot be rectified.

3. Non-Refundable Cases

  • Any partial work completed and delivered.
  • Services delayed due to client-side issues such as lack of communication or necessary inputs.
  • Paid advertising spend is non-refundable.

4. Refund Processing

  • Approved refunds will be processed within 7-10 business days. Refunds will be credited via the original payment method.